Privacy Policy

Privacy Policy

Date: April 10, 2023

Your right to privacy and control over your personal information is very important to everyone at PDFasset. To ensure that you understand how PDFasset collects and uses personal data, please note the information below.

This Privacy Policy governs how PDFasset team uses personal data when you visit our website, and when you access and use any of PDFasset services. You are responsible for checking this policy from time to time as the list of products and services, along with the policy as a whole, may change from time to time.

  1. Responsible body

    Responsible body for the collection, recording, storage, use and other actions constitutes the process of your personal data on this website is:

    Foxit Australia Pty Ltd ACN 127 090 180

    1/20 Garden Street South Yarra, 3141 VIC Australia


    For any questions about privacy in connection with our products and services or the use of our website, you can always contact our data protection officer.

    1/20 Garden Street South Yarra, 3141 VIC Australia


  2. General collection, processing and use of personal data in the context of the use of the website

    When you visit our website or use our products or services, the following information may be collected (i) when you send us such information, or (ii) depending on the activity, without your active participation and will be stored until automated deletion:

    • Your IP address;

    • The date and time of access;

    • The names and URLs of the pages you visited;

    • Time spent on each website page;

    • Your pattern of use;

    • The website from which the access takes place (i.e. referrer URL);

    • The browser and operating system of your computer as well as the name of your access provider;

    • Any search keywords input;

    • Any feedback you send us;

    • Any other information to provide identification that helps us provide the service and comply with the law.

      The data we collect is processed by us for the following purposes:

    • Ensuring a smooth connection to the website;

    • Ensuring a great user experience of our website;

    • Evaluation of system security and stability;

    • For further administrative purposes.

      In no scenario will we use any non-anonymized data for the purpose of drawing conclusions about you.

      If you register on the website to view a webinar, get pricing, have a salesperson contact you, or other reasons, the following information will be collected based on your input:

    • First and last name;

    • Email;

    • Or other information, depending on the nature of your inquiry.

      The data mentioned is processed by us for the following purposes:

    • For sales and marketing purposes to follow up on your request and to provide additional information or to answer questions.

    • For responding to inquiries and to otherwise correspond with you;

    • For managing our relationship with you;

    • For communicating with you;

    • For supplying you the purchased software service;

    • For keeping proper records of transactions with you;

    • For meeting legal obligations.

      The legal basis for the data processing described in this section is the fulfillment of our contractual obligations or the implementation of pre-contractual measures.

  3. Third-Party data processing in the context of contract execution

    We collect and process your data for the entire process of your purchase or your subscription, including possibly in the context of later warranties for our services and for technical administration. This affects the following data:

    Your name;

    Your email address.

    Your personal data will only be passed on to third-parties or otherwise transmitted if this is necessary for the purpose of contract execution or billing or if you have previously consented. For example, in the context of order processing, the service providers used here (such as PayPal or banks) the necessary data to handle the order and order process. The data transmitted in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted. We need your email address so that we can confirm the order and communicate with you. Furthermore, you will receive the order confirmation and invoice via your email address. The legal basis for the data processing described in this section is the fulfillment of our contractual obligations or the implementation of pre-contractual measures.

  4. Create a PDFasset account

    If you create a PDFasset account, we will also use your email address as a login. The creation of a PDFasset account is not required and optional to download and order products. However, a PDFasset account allows you to download free trial versions, view your previous online orders, manage your subscriptions, and use PDFasset cloud service and web applications. The legal basis of the processing is your consent.

  5. Use of PDFasset cloud service

    PDFasset provides a number of cloud services allows user to upload files for analyzing and review contracts. Files are uploaded and created when you are using these cloud services, other content or usage data can be created as well.

    You may choose to give us access to your contacts to make it easy for you to do things like share your file, send messages, and invite others to use the services. If you do, we'll store those contacts on our servers for you to use.

    All the files you upload to PDFasset cloud services and data you created using the PDFasset services are stored on an appropriate server infrastructure for processing. We keep the files for the sole purpose of giving you and your designated third parties access to the files and data for as long as you need them, and the files will be deleted in 24 hours. During that time, we don’t look at the files or mine any data from them. No backups are made of any transitional uploaded files nor their processed output, neither are the contents monitored without the explicit permission of user.

    The legal basis of the processing is your consent.

  6. Use of our own Internet cookies

    We use cookies on our site. These are small files that your browser automatically creates and displays on your device (laptop, tablet, smartphone, etc.) when you visit our site.

    Cookies do not harm your device, do not contain viruses, Trojans, or other malicious software. In the cookie information is stored, each resulting in connection with the specific terminal used. However, this does not mean that we are immediately aware of

    your identity. The use of cookies serves to make the use of our offer more pleasant for you. For example, we use session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our page. In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time, typically 30 days. If you visit our site again to take advantage of our services, it will automatically recognize that you have already been with us and what inputs and settings you have made, so you do not have to re-enter them. We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer (see Section 3 above). These cookies allow us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined time. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or always provide a hint appearing before a new cookie is created. However, disabling cookies completely may mean that you cannot use all features of our website.

    By using our cookies, we want to optimize your experience on our website. These services are based on our aforementioned legitimate interests, which at the same time represents the legal basis for the data processing described here.

    Managing Cookies:

    Most browsers allow you to refuse to accept cookies, and to delete cookies you have received, knowingly or otherwise. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

    Please note that blocking all cookies will have a negative impact upon the usability of many websites, and if you block cookies, you will not be able to use all the features on our website.

  7. Use of web analytics and additional services

Web analytics and the other named services in this section are used for the continuous optimization of our website. The tracking provides a statistically record of the use of our website and to evaluate it for the purpose of optimizing our offer to you. The respective data processing purposes and data categories can be found in the corresponding listed below and tracking tools. Legal basis for the data processing described in the following section is our authorized interest in the needs-based design and continuous optimization of our website. For further details of our legitimate interest, reference is made to the description in the following services.

  1. a. Google Analytics

    For the purpose of the customized design and continuous improvement of our website we use Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; in following "Google"). In this context, pseudonymized usage profiles are created and cookies (see Section 6) are used. Information generated by the cookies about your use of this website include:

  2. b. PayPal

    PDFasset uses online payment management services from PayPal (PayPal Holdings, Inc. 2211 North First Street San Jose, California, U.S., USA). The service allows PDFasset to record process monthly and annual subscription purchases for PDFasset products and stores the necessary billing information provided by the customers to successfully process each transaction. Your data is hosted by PayPal in the United States. The data processing by PayPal takes place partly on servers in the USA. The use of an external payment service provider is based on our legitimate interest to you with offering PayPal as an additional payment option. For more information about PayPal, visit .

  3. c. Instagram

    Some PDFasset cloud services use Instagram services from Meta Platforms, Inc. to enhance the cognition ang recognition of PDFasset 5 wordly. Instagram collects information that your browser sends whenever you fill in a sign up or contact form on their website. For example, when you sign up with Instagram Account, we will receive your name, email address, profile picture and other data you choose to share. Conversely, Instagram may access certain data from your PDFasset Account if you give Instagram your permission. For further information regarding Instagram, visit their privacy policy .

  4. d. Google Drive

    PDFasset may provide third party cloud storage services Google Drive in the PDFasset services for your convenience at your choice. You acknowledge and understand that the data collection of such cloud storage services shall be governed by the privacy policy provided byGoogle. PDFasset’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy , including the Limited Use requirements.

  1. Social media plug-ins

    We use Social Plug-ins on our website from Facebook, Google to increase PDFasset’s awareness and promotional purposes. Responsibility for the operation compliant with data protection is to be guaranteed by their respective providers. The integration of these plug-ins by us is done by means of the so-called two-click method to protect visitors to our website in the best possible way.

    a. Facebook Connect

    This website uses the "Facebook Connect" service provided by Meta Platforms, Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA). When using Facebook Connect, Facebook profile data and on Facebook public data from your Facebook profile are transmitted to this website. Conversely, data from the website can also be transferred to your Facebook profile. Your transmitted data will be stored and processed by PDFasset for registration on the PDFasset Platform. By registering on our website via Facebook Connect, you consent to the transmission of profile data from your Facebook profile to PDFasset as well as the transmission of data on the use of PDFasset to Facebook. The legal basis is the fulfillment of the contract or the implementation of pre- contractual measures. For more information about Facebook Connect and Privacy Settings, please refer to the Facebook Privacy Policy and Terms of Use at

    b. Google

    This website uses a “Google Sign-In” services provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, California 94043, United States). When using Google Sign-In, PDFasset will receive data from Google and use it to provide service to you. For example, when you sign up with Google Account, we will receive your name, email address, profile picture and other data you choose to share. Conversely, Google may access certain data from your PDFasset Account if you give Google your permission. You may disconnect and manage your data sharing permissions from your Google Account by entering into the Google Account Settings.

    For more information about Google Sign-In and Privacy Policy, please refer to the Google API Terms of Service and User Data Policy at .

  2. Server location

    The servers on which user data is collected, stored and used are located in the Singapore. However, at times, your data may be required within our group of companies or to third parties. If you use the PDFasset, you allow us to transmit, store and process your information in the Singapore and possibly in other countries. The laws of these countries may differ from the laws of your place of residence. By taking advantage of PDFasset, you consent to the transmission of your data to these countries. In the event that personal data is transferred to Singapore from the EU, we rely upon the European Commission’s Standard Contractual Clauses (SCCs) for transfers of online advertising, measurement, and personal data out of the European Economic Area, the UK, or Switzerland.

  3. Registration

    After registration on the website, we will then send you a notification email asking you to confirm that you wish to receive additional information from PDFasset by clicking on a link in this email. The link will bring you to a preferences manager where you may choose what type(s) of information you would like to receive.

    If you no longer wish to receive information via email from us, you can unsubscribe at any time without incurring any costs other than the transmission costs according to the basic rates. You will find an unsubscribe link in PDFasset emails, and if you chose to unsubscribe, we will then delete your email address from our mailing list.

  4. Affected rights for European Union website visitors via GDPR

    In connection with the data processing presented here, you have the right to:

    • Request information about your personal data processed by us. In particular, you can request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right to rectification, deletion, limitation of processing or opposition, the existence of the right to complain, the source of their data, if not collected from us, and the existence of automated decision-making including profiling and, where appropriate, meaningful information about their details;

    • Demand the correction of incorrect or complete personal data stored with us;

    • Demand the deletion of your personal data stored by us, unless we require the data processing for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of Legal claims;

    • Demand the restriction of the processing of your personal data.

    • Dispute the accuracy of the data or assert that the processing is unlawful, or whether we continue need the data;

    • Receive your personal data provided to us in a structured, standard and machine- readable format or to request transmission to another person responsible;

    • Revoke your once given consent to us at any time. As a result, we are not allowed to continue the data processing based on this consent cancellation.

      Contact the supervisory authority of your usual place of residence or workplace or our Contact in Australia.

      You can exercise a defense of your legal claims where you have objected to any data processing in accordance with Art. 21 GDPR

  5. Withdrawal and Rights

    You have the right to object to the processing of your personal data provided that there are reasons for this arising from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which is implemented by us without specifying any particular situation.

    You also have the right to revoke a consent once given to us at any time. As a result, we will not continue the data processing based on this consent for the future. By the revocation of the consent, the legality the processing on the basis of the consent until the revocation is not affected.

  6. Storage time

    As a matter of principle, we store personal data only as long as necessary to fulfill the contractual or legal obligations to which we have collected the data. Thereafter, we delete the data immediately, unless we need the data until the expiration of the statutory limitation period for evidence for civil claims or for statutory storage requirements.

    For evidence, we must retain contract information for three years from the end of the year in which the business relationship ends with you. Any claims become statute-barred after the legal limitation period.

    Even after that, we sometimes have to save your data for accounting reasons. We are obliged to do so because of legal documentation obligations which may arise from legal obligations. The common deadlines for storing documents are two to ten years.

  7. Data security

    If you have created an PDFasset account, access to this account is only possible after entering your personal password or by log into an associated 3rd party account. You should always keep your access information confidential and close the browser window when you stop communicating with us, especially if you share your computer with others. In addition, we use the popular SSL (Secure Socket Layer) method in connection with the highest encryption level supported by your browser. In general, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we will instead utilize 128-bit v3 technology. Whether a single page of our website is encrypted is shown by the closed representation of the key or lock icon in the lower status bar of your browser. We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

  8. Additional Rights under the GDPR, CCPA and CPRA

    The General Data Protection Regulation of the EU (GDPR), the California Consumer Privacy Act (CCPA) and California Privacy Rights and Enforcement Act (CPRA) places obligations on organizations that collect personal information of California consumers. As a result, we’ve updated our Privacy Policy to include a description of additional rights granted by the GDPR, CCPA and CPRA to provide consumers with required disclosures about the collection of personal information.

      1. Your GDPR Privacy Rights

        For more details about the personal information we have collected, including the categories of data collected, how long we keep the data, the reasons we collect the data, please see Sections 2, 13, above, along with other relevant sections.

      2. Your California Privacy Rights

    This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the CCPA and CPRA.

    For more details about the personal information we have collected, including the categories of sources, please see Section 2, 13, above, titled “General collection, processing and use of personal data in the context of the use of the website,” along with relevant other sections. We collect this information for the business and commercial purposes described above. We share this information with the categories of third parties described above the personal information we collect. We do not sell your personal information; and will not sell your personal information without providing you the ability to opt out. Please note that we do use third-party cookies for our advertising purposes as further described above.

    Subject to certain limitations, the CCPA and CPRA provide California consumers the right to: (i) request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information); (ii) to delete their personal information from both Foxit databases, and upon request, to any third party with whom Foxit has shared your personal information; (iii) to opt out of any “sales” of their personal information that may be occurring, and to not be discriminated against for exercising these rights; (iv) the right to opt out of any profiling or automated processing of personal information done to evaluate personal aspects of an individual and to make predictions such as performance at work, economic situation, health, preferences, interests, reliability, behavior, location, or movements.

    California consumers may make a request pursuant to their rights enumerated in this Privacy Policy by contacting us at

    Foxit Australia Pty Ltd ACN 127 090 180

    1/20 Garden Street South Yarra, 3141 VIC Australia

    Tel.: +61-3 8840-7898


    We will verify your request using the information associated with your account, including your email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.

  9. Changes, downloading, and printing this Privacy Policy

This Privacy Policy is effective as of the date on which it is made available on the site and is effective as of April 10, 2023. As our site evolves and offers become available, or as a result of changes in government or regulatory requirements, it may be necessary to change this privacy policy. The current privacy policy can be retrieved and printed by you at any time on the URL you are currently viewing.

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